Your satisfaction is important to us.  If you are not happy with a piece jewelry you can return it to us.  Most jewelry is returnable for a full refund (less any applied discounts).  The exceptions are Personalized Jewelry and/or special orders which are returnable at a partial refund.  (See below for details).  Shipping charges are not refundable. Please see Return Procedure below for return instructions.

Personalized jewelry, in our case, is any jewelry ordered from the Personalized Jewelry category that contains names and/or birthstones, per your instructions, or jewelry that is referred to as "special order."

We are sure you are aware that it is the policy of most retail stores to handle all personalized orders as Final Sale with no option for return or credit.  We want you to be happy with your personalized jewelry and feel comfortable ordering with us, so we offer you the opportunity to return your personalized jewelry if you are not satisfied with it.  Please understand that personalized jewelry is made especially for you, with your specific names and/or birthstones, or special order requests.  We cannot resell this readymade jewelry.  If you would like to return a piece of personalized or special order jewelry, we offer you a refund of 60% of the purchase price.  Again, remember, most retail stores consider personalized orders Final Sale.  We don't.

Return Procedure

You have two (2) weeks from date of delivery to make a return.  If you would like to return a piece of jewelry, we ask you to email us at  This email address is being protected from spam bots, you need Javascript enabled to view it  for return instructions.  We will email you with a return authorization code, return instructions and mailing address.  Jewelry must be unworn, in original condition and in its original packaging.  It should be returned, along with receipt, in a padded envelope to prevent damage, within two weeks from date of delivery.  We suggest you insure your return.  Any returns received after the two week return period will be issued a store credit.